Companion software repair

Simucube True Drive

Simucube True Drive crash or stale-process recovery

A confirmed Simucube True Drive application fault or leftover process can justify a controlled restart. First separate an app failure from a device, driver, or firmware issue.

Approval requiredActiveEvidence reviewed 2026-09-01Guide updated 2026-10-05

Checks and expected results

Before you repair it

  • If you use Simucube Tuner, consult its separate version-specific guide. True Drive process recovery does not monitor or restart Tuner.
  • Close every supported simulator and save any work in the companion app.
  • Confirm the installed application is True Drive; do not assume a True Drive recovery applies to Simucube Tuner.
  • Do not restart device software during firmware flashing or while an update’s completion is uncertain.
  • Check the installed executable location before relaunching; retain the exact crash time and message if the app fails again.

How to confirm the result

Simucube True Drive should relaunch from its validated installed location and remain running. Check device visibility and expected controls before entering a session. If the app closes again, preserve the new error for vendor support.

Repair limits and when to stop

This recovery does not flash firmware, replace drivers, recalibrate devices, or remove wheel profiles. Remaining open for the verification interval does not prove long-term stability or solve every device-detection issue.

How PitMedic recognizes it

Confirmed crash or stale-process clean recovery

Controlled recovery sequence

  1. Confirm every supported simulator is closed
  2. Close remaining True Drive processes
  3. Relaunch the validated True Drive executable
  4. Verify that True Drive remains running

Built-in response

PitMedic closes only remaining True Drive processes, relaunches the validated installed app, and verifies that it stays running.

Repair safetyAsk first / controlled restart

Verification sources

PitMedic prioritizes vendor documentation and labels community findings separately.

  • Simucube 2 True Drive releasesGranite Devices · Official source

    Granite Devices documents True Drive startup/runtime prerequisites and fixes included in current releases.

    Open source
  • True Drive update not startingGranite Devices Community · Community evidence

    A confirmed Windows blocked-file case was repaired by unblocking the downloaded executable.

    Open source